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Terms and Conditions
All the goods supplied by Reclaimed Flooring and Restoration (otherwise known as RFR) are sold subject to the following terms and conditions.
Condition, Age and Dimension
Most of the goods we sell and supply are reclaimed or salvaged goods and subsequently exhibit wear and tear from previous use. We make every effort to inform the customer about the general condition of the items we sell, but it is up to the customer to satisfy themselves that the condition, quality and function of the goods is suitable for the purpose and use required. If you are not sure then you must advise RFR of this at the time of purchase.
All ages quoted are approximate and are given to the best of our knowledge at the time of sale. All dimensions, area, volumes or weights quoted are given as approximate.
Terms of payment
Payment of goods must be made in full before collection or delivery.
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The usual methods of payment accepted are direct bank transfer and cash. Cheques may be accepted but goods will not be released until payment has cleared.
Retention of Title
Goods supplied by us remain the property of RFR until payment has been received in full.
Warranties
Subject to the appropriate statutory limitations, no condition is made or to be implied, nor is any warranty given or to be implied, as to the quantity, life, wear or suitability of any such goods supplied.
Reserving Goods
If a deposit is taken at the time of reservation, a time scale for complete payment will normally be agreed at the time of reservation with the purchaser, this will not usually exceed 2 weeks. If full payment is not made within the time agreed the deposit will be considered forfeit.
Times
All timings, schedules and delivery dates quoted or estimated are approximate.
Custom made or Altered Goods
Where goods are made, altered or repaired for a customer, deposit for the goods will normally be requested before any work is undertaken. Such items will not be accepted for return.
Storage
Once goods are paid for they may, at the discretion of RFR be stored free of charge at our premises for an agreed period, not usually exceeding 2 weeks. While we will make every endeavour to keep these items securely, the risk is with the purchaser.
Discounts
All discounts must be agreed in writing prior to delivery. Discounts will be invalid in the event of late payment.
Use of Goods
The customer must satisfy himself that any goods ordered by him are suitable for the purpose for which they will be used. We hereby give notice that none of our employees are authorised to advise or recommend the suitability or otherwise of any product or products, and will not accept responsibility for any damage or loss directly arising as a result of any incorrect or inadequate advice or recommendation. All goods are 'sold as seen'.
Delivery and Consequential Loss
Delivery will be charged extra and is subject to quotation.
Delivery shall be to the nearest kerbside unless otherwise agreed with the customer. Delivery does not include unpacking, moving the goods once offloaded, product placement or any other manhandling of the goods, unless previously agreed in writing. For larger items that cannot be offloaded with the delivery lorry's offloading facility, it is the buyer's responsibility and cost to provide adequate unloading facilities. No responsibility is accepted for any consequential loss of subsequent losses howsoever arising from the use of any materials or goods supplied.
Goods in Transit, Receipt and Inspection
Goods despatched by RFR using carrier, courier, post office or any other means must be inspected for damage on delivery and any damage or shortage should be marked as damaged on the Carriers delivery note and RFR must be notified immediately by phone, confirmed by letter, email or fax. RFR will not be responsible for damage reported after that period.
Returns
The vast majority of the goods we sell are reclaimed, salvaged or antique. It is the customer's sole responsibility to satisfy themselves that the condition, quality, and function of any goods are suitable for the purpose intended at the time of purchase.
You will then have 7 days during which time you may return the goods for a full refund, excluding carriage costs. After that, any returns will be at RFR discretion.
Items will only be considered for return if in the same condition, quality, and quantity as first delivered. Items will not be considered for return if they have been installed, used or altered in any way, shape or form. The cost of returning goods will be at the client's account.
No returns will be accepted after 7 days.
VAT
Prices include VAT levied at 23% when appropriate, unless otherwise indicated.
Currencies
Prices quoted are in euro. We may give an indication of the approximate equivalence in other currencies, but we only accept payments in euro and it is up to the purchaser to convert their currency to the correct euro amount, any currency conversion charges will be borne by the purchaser.